Products We Offer

Speech & Text

Identify topics and sentiments to drive business outcomes like Sales Effectiveness, Reduce Churn, Improve Agent…
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Evaluate

Coach and train your agents through strategies as well as machine driven scoring.¬†Each interaction is…
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Contact Center Analytics

Get complete insight into your contact center by blending IVR, and Routing data with Speech…
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How It Works?

SaaS Platform from SuccessKPIs provides Playbook Builder (R) which allows customers to download out-of-box playbook from Library based on business outcomes they want to drive. It would automatically create all the related artifacts like: Strategies with Scores, Topics with Phrases...

Identify Problem

Pick the business outcome you want to improve like reduce churn or...

Import Playbook

Import Playbook through Playbook Builder (R) which will automatically import all the...

Call to Action

Create rules based action for each interaction like creating lead in Salesforce.com...

Analyze Results

BI integration to slice and dice results and create your own visualizations....
About us

Contact Details

Please find below contact details and contact us today!

+1 800-215-7619

info@successkpis.cloud

Chantilly, VA

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